Welcome to the RJ Shopping Mall Seller Policy page. This policy outlines the rules, responsibilities, and standards that all sellers must follow when using our online marketplace in Pakistan.

1. Seller Eligibility

To sell on RJ Shopping Mall, you must:

• Be at least 18 years old.
• Provide accurate business or personal information during registration.
• Comply with all applicable laws of Pakistan regarding online selling and product safety.

2. Product Listing Guidelines

Sellers are responsible for ensuring all listed products meet our quality and compliance standards. The following guidelines must be followed:

• Products must be genuine, original, and not counterfeit.
• Product descriptions, titles, and images must be accurate and not misleading.
• Prohibited items (e.g., illegal drugs, weapons, or restricted goods) are strictly banned.
• Prices must include all applicable taxes and shipping costs if required.

3. Order Processing & Shipping

Sellers are expected to fulfill all orders within 5 to 7 working days after order confirmation. Late or unfulfilled orders may lead to account warnings or temporary suspension.

• All products must be properly packaged and shipped via reliable courier services.
• Tracking details must be updated as soon as the order is dispatched.
• Repeated delays or order cancellations can affect your seller rating.

4. Returns and Refunds

RJ Shopping Mall offers a 7-day return policy for eligible products. If a buyer requests a return due to a defective or incorrect item, sellers must cooperate and accept the return as per our Return Policy.

• Returned items must be inspected within 48 hours of receipt.
• Refunds or replacements should be processed promptly.
• Failure to handle returns properly may result in penalties.

5. Commission and Payments

RJ Shopping Mall charges a small commission on every successful sale. Details of commissions, withdrawal limits, and payout schedules will be shared in your seller dashboard.

• Payouts are processed via secure local bank transfer or other approved methods.
• Any fraudulent activity will result in permanent account termination.

6. Seller Responsibilities

• Provide accurate and up-to-date contact and business information.
• Maintain high customer satisfaction through quick communication and quality service.
• Ensure product warranties (i